Service
Social Media As A Customer Service Tool: Trends And Best Practices
Every tweet, direct message, and comment holds weight. Social media has long been a connectivity platform, where users engage with friends, colleagues, and family. In recent years, it’s also evolved to become a feedback mechanism for businesses. In many industries, customers are communicating with a business on social media. It’s a key customer service channel,…
The best VPN service for 2025
Virtual private networks (VPNs) are notoriously difficult to work with. Maybe you’re a remote worker who has to sign in to one each day to access company services, or you tried it once because you heard you could use it to access international content, but were met with laggy service and frequent disruptions. Today’s VPNs…
Helping Your Clients Achieve NIST Compliance: A Step by Step Guide for Service Providers
Apr 02, 2025The Hacker NewsCompliance / Data Protection Introduction As the cybersecurity landscape evolves, service providers play an increasingly vital role in safeguarding sensitive data and maintaining compliance with industry regulations. The National Institute of Standards and Technology (NIST) offers a comprehensive set of frameworks that provide a clear path to achieving robust cybersecurity practices….
PlushDaemon compromises supply chain of Korean VPN service
ESET researchers provide details on a previously undisclosed China-aligned APT group that we track as PlushDaemon and one of its cyberespionage operations: the supply-chain compromise in 2023 of VPN software developed by a South Korean company, where the attackers replaced the legitimate installer with one that also deployed the group’s signature implant that we have…
Unchecked greed led to Amazon ruining its own streaming service
Summary Amazon introduced ad-supported tiers, leading to a massive loss of subscribers aged 25-34. Amazon’s reliance on ads generating income signals a shift in streaming service monetezation. Introduction of ads in streaming services reflects a shift away from streaming platforms being ad-free. It’s becoming more and more common to see a streaming service offer an…
Here are the best streaming service deals available right now
It being winter and all, there’s a high probability that many of us are spending more time bingeing TV shows and movies indoors than we might otherwise. And while it’s true that most streaming services don’t cost much in comparison to most of the tech we cover, we all know monthly subscription fees have a…
Web Hacking Service ‘Araneida’ Tied to Turkish IT Firm – Krebs on Security
Cybercriminals are selling hundreds of thousands of credential sets stolen with the help of a cracked version of Acunetix, a powerful commercial web app vulnerability scanner, new research finds. The cracked software is being resold as a cloud-based attack tool by at least two different services, one of which KrebsOnSecurity traced to an information technology…