Chatbots
What Are AI Hallucinations? Why Chatbots Make Things Up, and What You Need to Know
If you’ve used ChatGPT, Google Gemini, Grok, Claude, Perplexity or any other generative AI tool, you’ve probably seen them make things up with complete confidence. This is called an AI hallucination — although one research paper suggests we call it BS instead — and it’s an inherent flaw that should give us all pause when…
A new way to test how well AI systems classify text
Is this movie review a rave or a pan? Is this news story about business or technology? Is this online chatbot conversation veering off into giving financial advice? Is this online medical information site giving out misinformation? These kinds of automated conversations, whether they involve seeking a movie or restaurant review or getting information about…
Why AI is moving from chatbots to the browser
Happy Friday. I’m back from vacation and still getting caught up on everything I missed. AI researchers moving jobs is getting covered like NBA trades now, apparently. Before I get into this week’s issue, I want to make sure you check out my interview with Perplexity CEO Aravind Srinivas on Decoder this week. It’s a…
Report: Thousands of harmful AI chatbots threaten minor safety
Character chatbots are a prolific online safety threat, according to a new report on the dissemination of sexualized and violent bots via character platforms like the now infamous Character.AI. Published by Graphika, a social network analysis company, the study documents the creation and proliferation of harmful chatbots across the internet’s most popular AI character platforms,…
The State Of AI Chatbots And SEO
Last week, I published a meta-analysis of AI Overviews and their impact on SEO. Today, I publish an analysis of the research on AI chatbots and their potential impact on customer acquisition and purchase decisions. Image Credit: Lyna ™ I’ve analyzed 14 studies and research papers to answer five key questions: How valuable is AI chatbot…
How to Make Productive Use of Generative AI Chatbots and Artbots | Computer Hardware
Artificial intelligence dominates the tech news these days, but it’s hard to separate the hype from the reality. Every large company seems to have some major AI initiative in the works. Even Apple, which tends to stick to its own path, has started to tout features previously described as relying on “machine learning” as being…