My first job out of college was with Intel, in the company’s nonvolatile memory division. After an initial couple of years dabbling with specialty EPROMs, I was the first member from that group to move over to the then-embryonic flash memory team to launch the company’s first BootBlock storage device, the 28F001BX. Your part number decode is correct: it was a whopping 1 Mbit (not Gbit!) in capacity . Its then-uniqueness derived from two primary factors:

• Two separately erasable blocks, asymmetrical in size
• One of which (the smaller block) was hardware-lockable to prevent unintentional alteration of its contents, perhaps obviously to allow for graceful recovery in case the main (larger) block’s contents, the bulk of system firmware, somehow got corrupted.

The 28F001BX single-handedly (in admitted coordination with Intel’s motherboard group, the first to adopt it) kickstarted the concept of upgradable BIOS for computers already in the field. Its larger-capacity successors did the same thing for digital cellular phones, although by then I was off working on even larger capacity devices with even more (symmetrical, this time) erase blocks for solid-state storage subsystems…which we now refer to as SSDs, USB flash sticks, and the like. I shared this history lesson by means of explanation why in-system firmware updates (which involve much larger code payloads nowadays, of course)—both capabilities and pitfalls—have long been of interest to me.

The concept got personal not too long ago. Hopefully, at least some of you have by now read the previous post in my ongoing EcoFlow portable power station (and peripheral) series, which covered the supplemental Smart Extra Battery I’d gotten for my DELTA 2 main unit:

Here’s what they look like stacked, with the smart extra battery on top and the XT150 cable interconnecting them, admittedly unkempt:

The timeline

Although that earlier writeup was published on April 23, I’d actually submitted it on March 11. A bit more than a week post-submission, the DELTA 2 locked up. A week (and a day) after the earlier writeup appeared at EDN.com, I succeeded in bringing it back to life (also the day before my birthday, ironically). And in between those two points in time, a surrogate system also entered my life. The paragraphs that follow will delve into more detail on all these topics, including the role that firmware updates played at both the tale’s beginning and end points.

A locked-up DELTA 2

To start, let’s rewind to mid-March. For about a week, every time I went into the furnace room where the gear was stored, I’d hear the fan running on the DELTA 2. This wasn’t necessarily atypical; every time the device fired up its recharge circuits to top off the battery, the fan would briefly go on. And everything looked normal remotely, through the app:

But eventually, the fan-running repetition, seemingly more than mere coincidence, captured my attention, and I punched the DELTA 2’s front panel power button to see what was going on. What I found was deeply disturbing. For one thing, the smart extra battery was no longer showing as recognized by the main unit, even though it was still connected. And more troubling, in contrast to what the app was telling me, the display indicated the battery pack was drained. Not to mention the bright red indicator, suggestive that the battery pack was actually dead:

So, I tried turning the DELTA 2 off, which led to my next bout of woe. It wouldn’t shut down, no matter how long I held the power button. I tried unplugging it: no luck. It kept going. And going. I realized that I was going to need to leave it unplugged with the fan whining away, while in parallel I reached out to customer support, until the battery drained (the zeroed-out integrated display info was obviously incorrect, but I had no idea whether the “full” report from the app was right, either). Three days later, it was still going. I eventually plugged an illuminated workbench light to one of its AC outlets, whose incremental current draw finally did the trick.

I tried plugging the DELTA 2 back in. It turned on but wouldn’t recharge. It also still ignored subsequent manual power-down attempts, requiring that I again drain the battery to force a shutoff. And although it now correctly reported a zeroed battery charge status, the dead-battery icon was now joined by another error message, this indicating overload of device output(s) (?):

At this point, I paused and pondered what might have gone wrong. I’d owned the DELTA 2 for about six months at that point, and I’d periodically installed firmware updates to it via the app running on my phone (and in response to new-firmware-available notices displayed in that app) with no issues. But I’d only recently added the Smart Extra Battery to the mix. Something amiss about the most recent firmware rev apparently didn’t like the peripheral’s presence, I guessed:

So, while I was waiting for customer service to respond, I hit up Reddit. And lo and behold, I found that others had experienced the exact same issue:

• Ecoflow Delta 2 / Failure
• Delta 2 suddenly beeps and says the battery is at 0%
• etc.

Resuscitation

It turns out that V1.0.1.182 wasn’t the most recent firmware rev available, but for reasons that to this day escape me (but seem to be longstanding company practice), EcoFlow didn’t make the V1.0.1.183 successor generally available. Instead, I needed to file a ticket with technical support, providing my EcoFlow account info and my unit’s serial number, along with a description of the issue I was having, and requesting that they “push” the new version to me through the app. I did so, and with less than 24 hours of turnaround, they did so as well:

Fingers crossed, I initiated the update to the main unit:

Which succeeded:

Unfortunately, for unknown reasons, the subsequent firmware update attempt on the smart extra battery failed, rendering it inaccessible (only temporarily, thankfully, it turned out):

And even on the base unit, I still wasn’t done. Although it was now once again responding normally to front-panel power-off requests, its display was still wonky:

However, a subsequent reset and recalibration of the battery management system (BMS), which EcoFlow technical support hadn’t clued me in on but Reddit research had suggested might also be necessary, kicked off (and eventually completed) the necessary recharge cycle successfully:

(Longstanding readers may remember my earlier DJI drone-themed tutorial on what the BMS is and why periodic battery cycling to recalibrate it is necessary for lithium-based batteries):

And re-attempt of the smart extra battery firmware update later that day was successful as well:

Voila: everything was now back to normal. Hallelujah:

That said, I think I’ll wait for a critical mass of other brave souls to tackle the V1.0.1.200 firmware update more recently made publicly available, before following their footsteps:

The surrogate

And what of that “surrogate system” that “also entered my life”, which I mentioned earlier in this piece? This writeup’s already running long, so I won’t delve into too much detail on this part of the story here, saving it for a separate planned post to come. But the “customer service” folks I mentioned I’d initially reached out to, prior to my subsequent direct connection to technical support, were specific to EcoFlow’s eBay storefront, where I’d originally bought the DELTA 2.

They ended up sending me a DELTA 3 Plus and DELTA 3 Series Smart Extra Battery (both of which I’ve already introduced in prior coverage) as replacements, presumably operating under the assumption that my existing units were dead parrots, not just resting. They even indicated that I didn’t need to bother sending the DELTA 2-generation devices back to them; I should just responsibly dispose of them myself. “Teardown” immediately popped into my head; here’s an EcoFlow-published video I’d already found as prep prior to their subsequent happy restoration:

And here are the DELTA 3 successors, both standalone:

and alongside their predecessors. The much shorter height (and consequent overall decreased volume) of the DELTA 3 Series Smart Extra Battery versus its precursor is particularly striking:

As previously mentioned, I’ll have more on the DELTA 3 products in dedicated coverage to come shortly. Until then, I welcome your thoughts in the comments on what I’ve covered here, whether in general or related to firmware-update snafus you’ve personally experienced!

—Brian Dipert is the Editor-in-Chief of the Edge AI and Vision Alliance, and a Senior Analyst at BDTI and Editor-in-Chief of InsideDSP, the company’s online newsletter.

Related Content

• EcoFlow’s Delta 2: Abundant Stored Energy (and Charging Options) for You
• EcoFlow’s RIVER 2: Svelte portable power with lithium iron phosphate fuel
• Portable power station battery capacity extension: Curious coordination
• Diagnosing and resuscitating a set of DJI drone batteries
• The Energizer 200W portable solar panel: A solid offering, save for a connector too fragile
• Energizer’s PowerSource Pro Battery Generator: Not bad, but you can do better

The post Firmware-upgrade functional defection and resurrection appeared first on EDN.

Source link